iz777 Privacy Policy

01 Who We Are

iz777 is an online casino and sports betting platform operating at https://iz777.net, providing cricket betting, live dealer casino games, slots, baccarat, and HRG Live events to players in Pakistan and other eligible jurisdictions. iz777 operates under an international gaming licence and is committed to the responsible and lawful handling of all player personal data.

For the purposes of this Privacy Policy, "iz777", "we", "us", and "our" refer to the operating entity behind the iz777 Platform. "Player", "you", and "your" refer to any individual who registers an Account on, accesses, or otherwise interacts with the iz777 Platform.

02 Scope of This Policy

This Privacy Policy applies to all personal data collected and processed by iz777 in connection with the following activities:

• Registration and maintenance of a player Account on the iz777 Platform.
• Use of any game, sports betting market, live dealer table, or other feature available on the iz777 Platform.
• Completion of identity verification (KYC) procedures required under iz777's international gaming licence obligations.
• Processing of deposits and withdrawal requests via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or bank transfer.
• Communication with the iz777 customer support team via email or any other channel offered on the Platform.
• Participation in iz777 promotions, bonus offers, loyalty programmes, or tournaments.
• Browsing the iz777 website, including pages accessed without a registered Account.

This Policy does not apply to third-party websites, services, or platforms that may be linked to or referenced from the iz777 Platform. iz777 is not responsible for the privacy practices of any third party.

03 Data We Collect

iz777 collects only the personal data that is necessary for the purposes set out in this Privacy Policy. The categories of personal data we collect are as follows:

3.1 Identity Data

Full legal name, date of birth, CNIC number or passport number, nationality, and a copy of the government-issued identity document submitted during the KYC verification process.

3.2 Contact Data

Email address, residential address (including city — for example, Karachi, Lahore, Islamabad, or Faisalabad), and any contact number provided voluntarily during Account registration or support interactions.

3.3 Financial Data

Payment method details necessary to process deposits and withdrawals, including JazzCash wallet identifiers, EasyPaisa account references, HBL or UBL account details, Meezan Bank account references, and bank transfer details. iz777 does not store full card numbers or sensitive authentication data beyond what is strictly required by its payment processors.

3.4 Account and Transaction Data

Login credentials (username; passwords are stored in hashed form only and are never accessible in plain text), Account balance history, deposit and withdrawal records, bonus claim records, wagering history, game session logs, and win/loss records.

3.5 Technical Data

IP address, device type, operating system, browser type and version, screen resolution, time zone, approximate geolocation data derived from IP address, and session identifiers generated by the iz777 Platform.

3.6 Usage Data

Pages visited on the iz777 Platform, features accessed, game titles launched, time and duration of sessions, clickstream data, search queries entered on the Platform, and referral source data.

3.7 Communications Data

Content of emails, chat transcripts, or other written communications exchanged between you and the iz777 support team, including complaint and dispute correspondence.

3.8 Responsible Gaming Data

Deposit limit settings, session time limit configurations, cool-off period requests, and self-exclusion status, where applicable. This category of data is treated with heightened confidentiality given its sensitive nature.

3.9 Summary Data Table

04 How We Collect Data

iz777 collects personal data through the following channels:

• Directly from you — when you register an Account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in a promotion.
• Automatically — when you browse the iz777 Platform, our servers automatically record technical and usage data including IP addresses, device identifiers, and session activity via cookies and similar tracking technologies.
• From third-party service providers — licensed KYC verification partners may provide enriched identity verification results; payment processors confirm transaction status; fraud detection services may flag anomalous activity patterns associated with your Account.
• From publicly available sources — in limited circumstances related to fraud prevention or AML compliance, iz777 may cross-reference publicly available information (such as sanctions lists) against Account data.

05 Legal Basis for Processing

iz777 processes personal data only where a valid legal basis exists. The legal bases on which iz777 relies are as follows:

• Contract performance — processing is necessary to provide the services you have requested, including Account management, game access, and payment processing.
• Legal obligation — processing is required for iz777 to comply with obligations under its international gaming licence, including KYC verification, anti-money laundering (AML) checks, and responsible gaming requirements.
• Legitimate interests — processing is carried out for iz777's legitimate business interests, including fraud prevention, platform security, and service improvement, where those interests are not overridden by your rights and freedoms.
• Consent — where iz777 relies on consent as the legal basis for processing — for example, for the delivery of optional marketing communications — you may withdraw that consent at any time by contacting support at [email protected] or by updating your Account notification preferences.

06 How We Use Your Data

iz777 uses the personal data it collects for the following purposes:

• Creating and managing your iz777 Account, including authentication and access control.
• Verifying your identity and age (21+) in compliance with iz777's international gaming licence obligations.
• Processing deposits and withdrawals in Pakistani Rupees (PKR) via your chosen payment method.
• Delivering cricket betting markets, live casino games, slots, baccarat, HRG Live events, and all other Platform services.
• Crediting and managing bonus offers, verifying wagering requirement fulfilment, and administering promotional campaigns.
• Detecting, investigating, and preventing fraud, money laundering, collusion, and other prohibited conduct as defined in the iz777 Terms and Conditions.
• Conducting geolocation checks to identify access from Restricted Jurisdictions where online gambling is prohibited.
• Enforcing responsible gaming tools including deposit limits, session timers, cool-off periods, and self-exclusion arrangements.
• Responding to customer support requests, complaints, and disputes.
• Improving the iz777 Platform through analysis of aggregated and anonymised usage data.
• Sending you service-related communications, such as Account verification emails, withdrawal confirmations, and policy update notifications.
• Sending optional promotional communications where you have provided explicit consent.

07 Sharing Your Data

iz777 shares personal data only in the following limited circumstances:

7.1 Payment Processors

Financial data is shared with licensed payment processors — including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and bank transfer network operators — solely to facilitate your deposit and withdrawal requests. These processors are contractually bound to handle your data in accordance with applicable financial data protection standards.

7.2 KYC Verification Partners

Identity data submitted during the KYC process is shared with licensed third-party identity verification providers. These partners process your data on behalf of iz777 solely to fulfil identity and age verification requirements and are prohibited from using your data for any independent commercial purpose.

7.3 Game Software Providers

When you launch a game — such as a live baccarat table, a slot title, or an HRG Live event — limited session data (such as a pseudonymised player identifier and bet amounts) is transmitted to the relevant licensed game provider to facilitate game delivery. These providers operate under independent privacy frameworks and are independently licensed.

7.4 Fraud Prevention and AML Services

Technical and transaction data may be shared with fraud detection and AML screening services to identify and prevent suspicious activity on the iz777 Platform.

7.5 Regulatory and Law Enforcement Authorities

iz777 will disclose personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, by order of a competent court, or under the obligations of iz777's international gaming licence. iz777 will not disclose data beyond what is strictly required by any such legal demand.

7.6 Business Transfers

In the event of a merger, acquisition, or sale of all or part of iz777's business assets, player personal data may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer via the email address registered to their Account prior to their data becoming subject to a different privacy policy.

08 Cookies & Tracking Technologies

iz777 uses cookies and similar tracking technologies to operate the Platform, maintain session security, remember your preferences, and analyse Platform usage. The categories of cookies used by iz777 are as follows:

• Strictly Necessary Cookies — required for the Platform to function, including session authentication tokens and security cookies. These cannot be disabled without disrupting core Platform functionality.
• Functional Cookies — used to remember your language preferences, game layout settings, and other personalisation choices across sessions.
• Analytics Cookies — used to collect anonymised data about how players navigate the iz777 Platform, which pages are visited most frequently, and where players encounter errors. This data is used solely to improve the Platform.
• Security Cookies — used to detect and prevent fraudulent login attempts, multi-Account activity, and other security threats.

You may manage non-essential cookie preferences through your browser settings. Disabling strictly necessary cookies may prevent you from logging in to or using core features of the iz777 Platform.

09 Data Retention

iz777 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

Following the expiry of the applicable retention period, personal data will be securely deleted or irreversibly anonymised so that it can no longer be associated with an identifiable individual.

10 Data Security

iz777 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Encryption of data in transit using industry-standard TLS protocols.
• Encryption of sensitive data at rest, including KYC documents and financial records.
• Password hashing using modern, cryptographically secure algorithms — plain-text passwords are never stored.
• Access controls restricting personal data access to authorised iz777 personnel on a strict need-to-know basis.
• Regular security assessments and penetration testing of the iz777 Platform infrastructure.
• Incident response procedures for detecting, containing, and notifying affected players of any personal data breach in accordance with applicable obligations.

11 Your Rights

As a data subject, you hold the following rights in respect of your personal data held by iz777. To exercise any of these rights, contact the iz777 support team at [email protected]. iz777 will respond to all valid requests within thirty (30) days of receipt.

• Right of Access — you may request a copy of all personal data iz777 holds about you, together with information about how that data is being processed.
• Right to Rectification — you may request that iz777 correct any inaccurate or incomplete personal data held about you. Requests to amend KYC identity data must be supported by updated documentation.
• Right to Erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to iz777's overriding legal and regulatory retention obligations (see Section 9 above).
• Right to Restriction — you may request that iz777 restrict the processing of your personal data in specific circumstances, for example while a rectification request is being assessed.
• Right to Data Portability — you may request that iz777 provide your personal data in a structured, commonly used, machine-readable format where technically feasible.
• Right to Object — you may object to iz777's processing of your personal data where that processing is based on iz777's legitimate interests, including profiling for fraud detection purposes.
• Right to Withdraw Consent — where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

Please note that certain rights are subject to exceptions and limitations under applicable law. Where iz777 cannot fulfil a request — for example, because retention is required by its gaming licence — iz777 will explain the reason in its response.

12 Children's Privacy

If you have reason to believe that a minor has registered an Account on the iz777 Platform or has provided personal data to iz777, please notify the support team immediately at [email protected].

13 Amendments to This Policy

iz777 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, business practices, or the services offered on the iz777 Platform. Where an amendment is material — meaning it substantially changes the nature or scope of data processing activities — iz777 will notify registered players via the email address associated with their Account at least fourteen (14) days before the change takes effect.

Non-material changes, such as typographical corrections or clarifications that do not alter the substantive meaning of any provision, may be published without prior notice. The "Last Reviewed" date displayed at the top of this page will be updated to reflect all revisions. Continued use of the iz777 Platform following the publication of any amendment constitutes acceptance of the updated Privacy Policy.

14 Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data subject rights, or wish to raise a concern about how iz777 has handled your personal data, please contact the iz777 support team using the details below:

iz777 is committed to resolving all privacy-related concerns fairly and transparently. If you are not satisfied with iz777's response to your complaint, you may escalate the matter through the dispute resolution procedures available under iz777's international gaming licence.